Home Forums Get Help for Klok Klok stopped working

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  • #1201
    Anonymous
    Inactive

    Alas, klok stopped working for me, all I get is a blank screen with a smaller screen on top which is blank aswell.

    I tried a reinstall, without success.
    I uninstalled Klok and then installed it to a different directory, without success.

    So I am lost here and I really really depend on it for my time tracking.

    Thanks in advance for any help.

    Marvin

    #1985
    Anonymous
    Inactive

    I have just encountered the exact same problem. My laptop crashed when the battery died on day. Upon re-starting, Klok won’t work. It hangs in the same manner as the previous poster. I have uninstalled and reinstalled numerous times. Nothing fixes the problem.

    I’m on a Windows 8.1 system. Everything else works fine. The crash didn’t cause any other problems.

    Does anyone know of a solution to this problem?

    #1986
    Anonymous
    Inactive

    Hi Everyone,

    I’m having the same exact problem where my batter died also. Then, the moment I powered back up and tried re-starting Klok and am getting the same issues as the users above. Klok team… please advise!

    Kind regards,

    #1987
    Anonymous
    Inactive

    Hi Everyone,

    This issue has literally driven me crazy. I have good news though I finally figured out how to fix this problem. If you’re using a PC follow these steps:

    – 1) Completely uninstall Klok2
    – 2) Navigate to “C: > Users > YourName > AppData > Roaming” and delete “ALL KLOK” folders within this directory
    – 3) Download/Re-Install the Klok2.air application

    I hope this helps everyone in this thread who have waited so patiently for a response.

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