This issue has literally driven me crazy. I have good news though I finally figured out how to fix this problem. If you’re using a PC follow these steps:
– 1) Completely uninstall Klok2
– 2) Navigate to “C: > Users > YourName > AppData > Roaming” and delete “ALL KLOK” folders within this directory
– 3) Download/Re-Install the Klok2.air application
I hope this helps everyone in this thread who have waited so patiently for a response.