How do I have KLOK start when Windows starts?
To have Klok start when a user logs in you can change the setting on the Tools menu - Preferences - Startup Options Tab.
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January 11, 2019
Will Klok be a good fit for our company of over 30 users?
Because Klok runs as a desktop application it can really work for any size business. We have several customers who are rolling it out to 30+ employees.The challenge for larger…
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January 11, 2019
Why to I get HTML code when I export to Excel?
When we export for Excel, we export an html document that is readable by Excel. The reason is so that we can format the spreadsheet a bit nicer than CSV.…
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January 11, 2019
How to sort Projects
Currently there is no automated way to sort projects in the project tree. However you can drag and drop the projects into any order you wish.
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January 11, 2019
You have reached the maximum number of allowed activations.
The message is displayed when you have activated your license more times than what is the allowed depending on how many licenses you have purchased. A single Klok license cannot…
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January 11, 2019
Scheduled Backup dialog does not close
This occurs when the scheduled backup time is not set or set to 0. Klok essential always thinks its time to run a backup. This is an issues that has been…
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January 11, 2019
What if I already have data tracked in Klok?
Right now, all Klok connectors are intended to be installed into Klok which has not had any data tracked in it. If you already have data captured, you can start…
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January 11, 2019
Do you have any “How-To” videos?
Yes, we are working on creating some How-To videos. They are located herehttp://getklok.com/how-to-videos/
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January 11, 2019
How do I create the Projects.xml file?
Because the XML data is just a text file, you can manually create it in any text editor. Like any xml file, it is important to make sure the file…
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January 10, 2019
If I use Network File Mode, how do I make sense of the submitted data?
The XML data is a structured format which can easily be read by almost any programming language. The intent is that users of this mode will have some other tool…
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January 10, 2019