Home Forums Get Help for Klok Klok 2 Won’t start

  • This topic is empty.
Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #994
    Anonymous
    Inactive

    I installed Klok2, it ran its updates but failed to start afterwards. First it got stuck on ‘Initializing’, (see fig.1) then, after terminating and running again, just fails to start up completely (see fig.2). No amount of waiting helps, the app seems to use no CPU (see fig.3)

    fig 1:

    fig 2:

    fig 3:

    Using Windows 7.

    #1791
    Anonymous
    Inactive

    So basically, I’m screwed.

    #1792

    Can you tell me what version of Adobe Air you are running and what operating system please?

    #1793
    Anonymous
    Inactive

    Adobe Air Latest version, and as I stated in the post, Windows 7.

    #1794
    Anonymous
    Inactive

    I am having the same problem, the program goes dead halfway through initialization. No CPU usage, no nothing. I reinstalled Air, rebooted and still nothing.

    I am using Mac OS 10.6.4
    Macbook Pro 3.1

    #1795

    Can you please try to download the air file directly from our website at http://getklok.com/downloads/Klok2.air
    Once download please try to run this file directly.

    Thanks
    Scott

    #1796
    Anonymous
    Inactive

    Hi,

    I recently tried starting Klok and am encountering the same problem… — Read through for my resolution

    Operating System: OS X 10.6.4
    Adobe Air Version: 2.1.4

    To try to resolve the problem I tried the following:

    Download Klok from the website and reinstall.
    Download Klock from the link in the previous post.
    –Neither worked

    Remove the Local Store directory from the Klok directory in Preferences
    — Klok started just fine, but without my existing time entries as its a new database

    I eventually figured out that the Klok Connector was the culprit. If you have it installed or maybe any other plugin installed…
    ** Its probably a good idea to make a backup copy of the Local Store directory before you do this just in case anything goes wrong.

    1) Go into the Klok Preferences folder where all your data is stored:
    Windows XP: C:Documents and Settings[User Name]Application DataKlok2.DD7F2188B985C2439837C76B42A187050457E61B.1Local Store
    Windows Vista: C:Users[User Name]AppDataRoamingKlok2.DD7F2188B985C2439837C76B42A187050457E61B.1Local Store
    Mac OSX: user/Library/Preferences/Klok2.DD7F2188B985C2439837C76B42A187050457E61B.1/Local Store
    Linux (Ubuntu): ~/.appdata/Klok2.DD7F2188B985C2439837C76B42A187050457E61B.1/Local Store

    2) Look for the plugins directory
    3) Delete/move/rename any folder in the plugins directory. My install had a connector folder that I deleted.
    4) Try restarting Klok, and hopefully it will load
    5) Reinstall any plugins that you deleted from step #3 from the Klok interface

    Hopefully this helps…

    Cheers,
    G

    #1797
    Anonymous
    Inactive

    OK, it did work… I wiped the files out of preferences and reinstalled. Then replaced my Klok.db with the older file. Had to do it a couple of times and re-start as it didn’t work the first time.

    I was afraid I’d lost my last month’s billing records!

    #1798
    Anonymous
    Inactive

    Glad it worked…!

    Maybe I should have emphasized the remember to backup portion so nobody gives themselves a heart attack in the instance something goes horribly wrong!

    #1799
    Anonymous
    Inactive

    This also happened to me. Klok suddenly stopped to start. I tried this solution and worked fine. Thanks a lot!

    #1800
    Anonymous
    Inactive

    Same happened to me on Windows 7. I deleted the data store and then it worked ok. In this case it wasn’t a problem because it was a new laptop and I didn’t have any data yet. I’m trying to use Klok accross 2 machines by sharing the data store located on one of the machines, so I’m hoping it won’t cause corruption of the data.

    #1801
    Anonymous
    Inactive

    I had to remove the entire ‘Klok2.DD7F2188B985C2439837C76B42A187050457E61B.’-folder to get it to work again on Win7.

    #1802

    Please see http://support.getklok.com/forums/15175/topics/7546
    For more info about Klok not starting.

    Thanks

    #1803
    Anonymous
    Inactive

    Thought I posted this earlier – but not seeing it…

    Anyway – updated to the latest version of klok now it won’t start

    Tried deleting the connect file

    tried the make config.xml old and restart

    deleted the whole program – after backup – re-installed latest version

    Nothing

    REverted to 1.5 – it works but seems this version uses klok.dat instead of klok.db so can’t put in my stuff… very frustrating… I have used Klok for awhile with no issue – no changes to the system other than update my klok – unsure.

    Any help greatly appreciated

    #1804

    Have you tried the steps in this article
    http://support.getklok.com/forums/15175/topics/7546

    Thanks

Viewing 15 posts - 1 through 15 (of 15 total)
  • You must be logged in to reply to this topic.