Frequently Asked Questions
When can I download the Klokwork Team Connector?
Version 1.1.8 is now available. Download it now. You must have a valid license for the full version of Klok to use the connector. You may purchase a license from our online store.
What if I already have data tracked in Klok?
Right now, all Klok connectors are intended to be installed into Klok which has not had any data
tracked in it. If you already have data captured, you can start with a blank database by setting Klok's datafile location
to an empty folder. This is done on the General page of the Preference screen. Your existing data will remain in its current location.
If I use Network File Mode, how do I make sense of the submitted data?
The XML data is a structured format which can easily be read by almost any programming language.
The intent is that users of this mode will have some other tool or process to parse the data. If you don't have
the resources or desire to create such a program, Klokwork Team Console
may be just what you need.
How do I create the Projects.xml file?
Because the XML data is just a text file, you can manually create it in any text editor. Like any
xml file, it is important to make sure the file is well-formed.
You can export your project XML from Klok on the preferences screen and use that to start. The only modification you would need
to make is to the
remoteId attribute. The value must be a unique identifier in your organization. It may be the same
as the project code. The Klokwork Team Console can export this file for you as well.
What if we need help integrating our own timetracking system?
If you have questions regarding integration with an existing commercial or custom built
timetracking system, contact us at firstname.lastname@example.org and
we can help you.